For general enquiries about the State’s training system the Office of the Training Advocate is here to help. We provide a range of services including:

  • guidance about the State’s training system
  • independent advice and support about any training related question or concern
  • advocacy to address any concerns 
  • investigating complaints or referring them to the appropriate authority
  • promoting the benefits of training and employment
  • advising the State Government on ways to improve the training system

Other information is available at the Training Advocate’s Charter of Functions and Administrative Guidelines.

Charter of Functions (PDF) (Word) Training Advocate Administrative Guidelines (Curently under review)

The following contacts may be helpful for you. However, if you are not sure who to contact about your enquiry or complaint or need assistance in doing so contact the Office of the Training Advocate on 1800 006 488 so that we can direct you to the right organisation. 

Useful contacts:

  • For information about careers, training pathway options and training providers including information about Government funding and eligibility in South Australia contact the Infoline on 1800 673 097 or visit the South Australian Skills Gateway website.
  • For information about the South Australian Traineeship and Apprenticeship system visit the South Australian Skills Gateway website or contact Traineeship and Apprenticeship Services (TAS) on 1800 673 097.
  • For a list of  training providers delivering Vocational Education and Training in Australia and the courses available, visit the Australian register at
  • For information about the Australian Skills Quality Authority (ASQA), the national regulator for Vocational Education and Training, visit
  • For information about the Tertiary Education Quality and Standards Agency (TEQSA), Australia’s regulatory and quality agency for higher education, visit

LinksFrequently Asked Questions

Photo of the entrance to the OTA Grenfell Street office

The Office of the Training Advocate

131 Grenfell St, Level 5,
corner of Grenfell Street and Hyde Street Adelaide

Office hours:
Monday to Friday
9.00 am – 5.00 pm

Contact us
Phone: 1800 006 488
Fax: 8226 4278
Post: GPO Box 320
Adelaide SA 5001

Outside Australia call:
+ 61 + 8 + 8226 4242